i had a great stay at holiday inn! the staff was super friendly and helpful. the breakfast had a good variety of options, which was a nice start to each day. the location was quite convenient, being close to seaworld. my kids loved the children's pool with a waterfall, and we enjoyed the outdoor pool too!

do recommend

The staff was exceptional. Christian at check-in was friendly and helpful. The bar staff, especially Lorena, provided great service before our Sea World trip. The shuttle driver was also nice and professional. The steak quesadillas at the bar were delicious. However, the carpet in my daughter’s room was dirty. Her baby's feet were covered in grime within an hour. Our room had issues with the air conditioning. it stayed too warm despite maintenance visiting. The lack of cleanliness was disappointing. Also, the first day there was a party at the hotel, causing noise disturbances. Overall, the service and some food made our visit enjoyable, but the cleanliness and temperature control need serious attention.

The location is ideal for those visiting the medical center, making it very convenient for appointments. The check-in process was smooth and efficient, which set a positive tone for the stay.

The room's air conditioning was a bit noisy during the night.

This hotel suits me perfectly! I love the free wi-fi and the outdoor swimming pool. The staff once helped me find my lost necklace, which I really appreciate. I’m coming back for a holiday!

The room was fantastic and had full-size Dove shower products, which made my stay even more enjoyable! I loved lounging by the indoor and outdoor pools, which were perfect for relaxing after a day of adventures. The only downside was the long wait at the restaurant during dinner, but I’d definitely recommend checking out the pools! 🌊

Great stay with family-friendly amenities

I had a fantastic time at this hotel! The kids loved the children's pool with the waterfall, and the indoor and outdoor pools were a hit as well. The breakfast had a great variety, from fluffy waffles to fresh fruit, which made our mornings enjoyable. Staff were exceptionally friendly, making us feel welcome throughout our stay. A minor downside was the occasional noise from other guests, but it didn't take away from our overall experience.

This hotel suits me perfectly with free wi-fi, a fitness center, and a wonderful outdoor pool. During my first stay, staff helped with currency exchange, which made a big difference. I’ll definitely return for my city break!

Comfortable rooms and great amenities, but outdoor pool was too chilly for kids.

The outdoor pool was a delightful spot, although it was initially chilly. Staff members were exceptionally friendly, with attentive service at breakfast featuring a decent variety. However, bathrooms could use more amenities, and the dining options seemed limited during peak hours, potentially affecting choices for larger families. For those visiting Sea World, the location was very convenient.

Great stay with awesome staff!

Had a fab experience! Checked in early for my kid's quinceniera, and the staff were super kind. Breakfast was on the house thanks to a voucher, which was a nice surprise! Rooms were clean and modern. Only issue was the pool area got a bit loud when kids returned from SeaWorld, but it was all good fun.

my stay here was fantastic! after a previous disappointing experience in san antonio, this hotel exceeded my expectations with attentive staff and a comfortable room. the pool options were great for relaxing, and i especially enjoyed the quick service at the bar.

the elevators were slow during peak times.

The pool was the highlight of our stay! Perfect for my kids to splash around after a day at SeaWorld. Only downside was slow service at the restaurant. Overall, a nice family-friendly spot. 🏊‍♂️